FAQs
Q.1Where is Iceland and how to reach there?
Iceland is situated in the midway of North America and mainland Europe. Frequent flights are available to reach in Iceland. Get more details.
Q.2How cold is it in Iceland?
Q.3How easy to exchange currency in Iceland?
Q.4What should I do if I suddenly require urgent medical help in Iceland?
If you are suffering from any chronic illness then we recommend that you consult your physician before you venture on your trip. But if you suffer from sudden illness due to travelling, there are hospitals, medical centers, and pharmacies called “Apótek” in all major cities and towns of Iceland. They can provide adequate medical services. Your local champion at Dream Iceland will provide you all the help you require. In case of any emergencies like accidents, you can call 112 for help.
Q.5How do I register with Dream Iceland?
Q.6How do I Book my tour with Dream Iceland?
Q.7How is Dream Iceland different from others?
Dream Iceland is involved in the entire planning process to make sure your trip runs smooth. We provide you with a “Local Champion” who will help you see Iceland “through the eyes of the local” and also guide you through the extreme weather conditions in Iceland. The champion will ensure that you don’t face any mishaps during your sightseeing in Iceland. That’s why we proudly say “nobody does it like we do”.
Q.8Will Dream Iceland help in booking my tickets and visa?
Q.9How will I know if my booking is confirmed?
After you pay 10% of the amount your booking is confirmed. Our Dream Team will update you with all the details and once your booking is confirmed, you can start with the visa process, which again our Dream team can assist you with. You would need to pay the entire amount three weeks before your travel.
Q.10Suppose my visa gets rejected??
Q.11If I want to cancel my trip due to some reasons then will I get a refund?
In case of cancellation, you have to inform us before 45 days before your trip. We cancel your trip and refund your amount after some nominal processing charges. Please read our cancellation policy and terms for more information.
Q.12Any additional facilities offered by Dream Iceland?
We will arrange Hotels/Houses and vehicles for you. Our Champion will guide you the moment you land at the Keflavik international airport. You can also approach us if you need local SIM Cards or internet connection
Q.13Can I speak to your Customer Support for more enquiries?
Dream Iceland offers you with 24x7 customer support and you can call us at our toll free number +(1) 347-688-7586. You can also send a mail to our customer support team and they will revert back to you immediately