Dream Iceland

Privacy Policy

Dream Iceland recognizes that retaining your trust is one of the most important thing for our business and protecting your privacy is  on our highest priority.

We have prepared this Privacy Policy to help you understand how our website safeguards the personal information you provide to us on our websites, via email or through our service providers and distribution partners. Dream Iceland is not responsible or accountable for the privacy information or practices of any third party such as third-party distribution partners, suppliers, tour operators, and any third party operating any site to which our websites contains a link. By downloading, accessing or using our websites, or providing information to us in connection with our websites, you agree to the terms and conditions of this Privacy Policy.

Dream Iceland is committed to protecting your online privacy while you browse our website.

We urge you to read the privacy policy in its entirety so you will understand all of the practices and procedures we follow relating to your online privacy.

What this Privacy Policy Covers

In this privacy policy, Dream Iceland will inform you about the type of information that is collected about you on this website, how the information is collected, what the information will be used for and to whom it will be given. This privacy policy will also tell you how to limit our use of your personal information.

Who We Are

Dream Iceland organizes tour packages for Iceland. We typically host the travel related information and booking pages, and manage payment and credit card information. To save credit card or any payment related information pertaining to a user of the site on the site is only acceptable if your site is PCI DSS complaint and certified for the same by a recognized certification authority else this is a legal violation of the rules of processing CC / banking transactions

What Information Do We Collect?

We collect two types of information from you on our websites. Personal Information is information that identifies you personally such as your name and email address. We also collect Other Information that does not identify you personally, including gender, country of residence, and other demographic information.

In order to use our services, it’s important that you disclose your personal information such as your name, address, email address, phone number, credit card details, or any other identification information. If we don’t provide Personal Information while booking for our services then we cannot confirm your booking. When you register with us, we ask for your basic information such as your name, email address, and your location.

When you visit the Dream Iceland website then our server will recognize you automatically and collect your IP address, assigned to you by your Internet Service Provider and does not identify you personally. To help us analyze the usage of our websites and related services, and to send more relevant communications to you, we also collect and keep track of Other Information such as your website searches and bookings. If you are subscribed to any of our email marketing communications, including newsletters and destination alerts, it is necessary for you to disclose Personal Information such as your name and email address and other Information such as your home country, gender, age, travel habits, etc.

We also use cookies to collect information about the performance and usability of our websites. You can contribute to the site in a number of different ways, including writing reviews, uploading photos, and rating other users' contributions. We may display this information (your "Content"), for the benefit of other users, and use them for promotional purposes. Note: If you include Personal Information in your Content, it can be used and viewed by others. We are not responsible for the information you choose to include in your Content.

In addition, as part of our site operation, we reserve the right to automatically collect and track:

- the home server domain names

- e-mail addresses

- type of computer, and type of web browser you are using while you visit our website

- Information on what pages of the website you access.

Cookies and How We Use Them

"Cookies" are pieces of information that are stored by your web browser on your computer's hard disk, for record-keeping purposes. Cookies only identify your computer and not you personally.

Dream Iceland makes use of cookies to store your preferences, record session information, collect information on how you visit and access our websites, and to tailor our web pages to your needs. We also use cookies to analyze and measure the effectiveness of our email communications, website features and offerings, and advertisements. Most web browsers allow you to turn off cookies; however, turning off cookies will limit your use of our websites.

How We Use and Disclose Your Personal Information

We use your personal information in the following ways:

- To provide you with the information you request about our services

- To send you email messages and information

- To confirm your bookings

- To ensure you are correctly billed

- To measure and track demographic details about our customers

- To target content on our website to more closely match your interests

- To target the appropriate content for email marketing messages to better match your interests

- We will provide you with choices regarding the use and disclosure of your Personal Information for marketing purposes.

If you connect to Dream Iceland through any social networking sites such as Facebook and Twitter, the information that you will share with those sites is governed by their privacy policies.

Some of the Personal Information we collect is shared with our service partners (e.g. tour operators) who are directly involved in fulfilling the services you have made from us. We only provide our service providers with your name and your local contact details and not any other Personal Information. If you decide to provide any Personal Information directly to a service provider, we recommend that you review the service provider's privacy policy to determine how such service provider may use or disclose your Personal Information.

We also share your Personal Information with third parties contracted to provide us with marketing and data reporting services who are bound by an obligation of confidentiality and with other third-party marketing partners. 

We currently contract with several third-party online partners to help manage and optimize our Internet business and communications. We use the services of third-party marketing companies to help us measure the effectiveness of our advertising and how visitors use our website. To do this, we use web beacons and cookies provided by such marketing companies in connection with our websites. The information we collect helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can "opt-out" of our ability to analyze such data by clicking here. I am not sure how selective analytics can be implemented at user level on a web site.

We may also use or disclose Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.

We may use and disclose Other Information for any purpose. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information, as long as it is so combined.

Our Security and Storage Measures

Dream Iceland seeks to maintain the integrity and security of your Personal Information. We use industry-standard protocols while receiving and transferring your Personal Information.

We seek to store your Personal Information in secure operating environments that are not accessible to the general public. We also ensure that the security measures are in place to protect against the loss, misuse or alteration of your Personal Information by our employees or third parties.

However, no data transmission over the Internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Dream Iceland will not be held responsible for events arising from unauthorized access to your Personal Information. We will rely on you for telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from our Dream Iceland website and let you know what steps can be taken to rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required.

Links to Other Web Sites

Our website may contain links to other Internet websites.
We encourage contributors and other third parties to implement policies and practices that respect your privacy. We are not, however, responsible for any other website’s privacy practices or website content.

We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by Dream Iceland. Inclusion of any linked website on our website does not imply approval or endorsement of the linked website by us. If you decide to leave our website and access these third-party sites, you do so at your own risk

Changes to Our Privacy Policy

Dream Iceland reserves the right to change this Privacy Policy by posting the changes on its website. You can determine when this Privacy Policy was last updated by reviewing the "LAST UPDATED" legend below.We ask that you review this privacy policy from time to time to ensure that you are familiar with the most current version of the policy.

Acceptance of Dream Iceland’s Privacy Policy

By using this website, you agree to the terms of, as well as any posted changes to, this Privacy Policy.

If you do not agree to the terms of our Privacy Policy, DO NOT use our website.